Sustained controversy over the practice ..
Sustained controversy over the practice of 'offshoring' services to countries such as India and Sout...
Sustained controversy over the practice of 'offshoring' services to countries such as India and South Africa may lead some financial services companies to offer higher cost products with a guarantee that customers will only have contact with workers in the UK. This was the message given to delegates last month at the UK Insurance and Financial Services Conference, hosted by the Chartered Insurance Institute and the Chartered Institute of Loss Adjusters. Andrew Stewart, a consultant with Troika
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