Broker Week: How can brokers respond to clients’ digital demands?

digital-6

As part of Applied Broker Week, Eileen McFadden of Arnold Clark Insurance Services, outlines the benefits of investing in new technology

The digital revolution has changed customer expectations, driving them to demand more instant service. Many forward-thinking brokers, such as Arnold Clark Insurance Services, have explored how they can utilise technology to better serve their customers and attract even more young, digitally savvy prospects.

During Applied systems Broker Week, Eileen McFadden, general manager of Arnold Clark, an independently owned family-run car dealer in Europe which also supplies personal and commercial

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

Arch goes live on Applied

Applied has confirmed that Arch Insurance has launched a specialist property owners insurance product on its commercial e-trading panel.