Letter of the month - GA: approaching my clients direct is wrong.
I have read several stories in Professional Broking recently about insurers who have approached thei...
I have read several stories in Professional Broking recently aboutinsurers who have approached their broker's clients direct. Whilst
incensed by their audacity, as a commercial lines specialist I've tended
to be complacent. However, it now seems that certain insurers are prepared
to take a similar approach with commercial lines.
Over the last 24 months, I have built up a significant book of business
with General Accident. In the last few months as a result of poor
retention rates and inconsistent
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