Letter of the month

PPI problems spiral through not following basic principles Following the recent Office of Fair Trad...

PPI problems spiral through not following basic principles

Following the recent Office of Fair Trading feedback session on payment protection insurance, Adrian Fowler of Assurant Solutions discussed how our industry is moving closer to delivering a sound product that represents a good deal for consumers.

He also commented on how it was good to see the session giving priority to providing customers with choice and value for money.

Is this not what we should be doing anyway? It is a shame players in

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