Up close on personal
With Norwich Union's broker strategy thrust into the spotlight, Ken Wallace, head of intermediary business, talks to Richard Adams about the insurer's plans in an industry facing unprecedented change
Following the recent controversy surrounding the sale of Hill House Hammond, Norwich Union intermediary business director Ken Wallace is keen to spell out his vision of the future of the personal lines market - offering his take on the future stability of the market cycle and talking about the rapidly changing face of a people-driven industry.
Unsurprisingly, he is reluctant to comment on Swinton's bid - strongly rumoured to have been worth £70m - for HHH's personal lines book, although he
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