ABI slams FSCP's proposed automatic-upgrade rule to tackle dual pricing

complaint

Consumer body's suggestion follows the super-complaint from Citizens Advice.

The Financial Services Consumer Panel (FSCP) has asked the Financial Conduct Authority (FCA) to consider introducing an automatic-upgrade rule to tackle dual pricing.

The organisation stated that the plan would either require a firm to automatically upgrade its customers into its best available product or offer them a choice of better quality.

But the Association of British Insurers (ABI) has criticised the proposal, stating that it carries the risk that customers will be moved onto policies

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Brokers upbeat on 2024 growth – Aviva

Brokers are more optimistic about growth in the coming year than they have been since before 2020, according to Aviva, with 83% expecting their business to grow compared to 76% last year.

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