Settling some Rockpool issues
I refer to the letter 'Something Strange at Rockpool' in the October edition, and must put the recor...
I refer to the letter 'Something Strange at Rockpool' in the October edition, and must put the record straight.
The British Insurance Brokers' Association's (Biba) consumer helpline, which is outsourced to Rockpool, receives more than 4,000 calls a month from consumers who are having difficulty in placing insurance. Typical enquires include travel insurance for people with medical conditions and household insurance for non-standard properties and we have even had someone wanting to set up a
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