Broker bites video part 4: The Great Debate

insurance-debate-video-4

What can the insurance sector learn from other sectors in terms of improving its customer centricity?

Joanne Watson from Premier BusinessCare, Manchester Underwriting Management's Richard Webb, and Dean Henningham of Corrigans all consider what the insurance sector could do to become more customer centric.

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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