Guidewire Connections: Aviva warns of “serious disintermediation”

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Angus Eaton, Aviva UK and Ireland MD for commercial lines has advised that the insurance sector is in an "age of disruption" and is "landing in a world where there could be serious disintermediation". Speaking to delegates at the Guidewire Conncections conference in San Francisco, Eaton said that other issues impacting were a redistribution of wealth making customers more demanding, and data and the fact the customers no longer trust large institutions. StrategyAgainst this background Aviva had