FCA considers further strengthening of PPI complaints rules
Regulator issues statement to follow up Supreme Court ruling in Plevin v Paragon Personal Finance.
The Financial Conduct Authority (FCA) is considering whether additional rules and/or guidance are required to deal with the impact of the Plevin decision on complaints about Payment Protection Insurance (PPI).
In November 2014, the Supreme Court ruled in Plevin v Paragon Personal Finance Ltd (Plevin) that a failure to disclose to a client a large commission payment on a single premium PPI policy made the relationship between a lender and the borrower unfair under section 140A of the Consumer
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