Aviva's UK GI business sees GWP and operating profits fall

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Personal and commercial lines COR both improve at provider.

Aviva's full year results for 2013 have shown that the UK personal lines combined operating ratio (COR) came in at 92.9% (2012: 94.3) while for commercial business it achieved 102.9% (2012: 104%).

The effect was an improvement in the overall COR to 97% from 98.3% in the previous 12 months.

The provider stated that market conditions in the UK for personal motor remain challenging.

In 2013 the personal motor COR improved slightly to 96% (2012: 97%) which Aviva said was a result of disciplined

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