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PPI complaints top one million

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The Financial Ombudsman Service (FOS) has now received over one million complaints about payment protection insurance (PPI), with the majority of them being in relation to the mis-selling of policies.

The Ombudsman revealed that in the second quarter of this financial year, from July to September, it received 115,247 new complaints about PPI.

The figure is actually below the 132,152 received in the previous quarter but leaves the FOS well on track to beat last year's total figure.

In the full year 2012/13 it had 378,669 PPI complaints. In the first half of 2013/14 it has already had 247,399, a 149% increase on the same six month period last year.

According to the Ombudsman's data PPI now

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