Credit card insurer faces multi million pound bill over sales process
The credit card insurer CPP, which has been under investigation from the Financial Services Authority (FSA) for the past year, could face a £15m bill as part of a committment to review past sales.
The York-based company, which sells products to cover identity theft, has agreed with the regulator that it will contact all customers and will be forced to change its tactic of automatic policy renewal.
In a statement, the company said: "CPP has agreed to implement with FSA oversight a number of changes to its renewals process, in order to highlight more clearly to customers that they have the right not to renew the product, and to explain clearly to the customer the advantages and limitations
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Insurer
People Moves: 29 April – 3 May 2023
Follow for the latest insurance personnel moves.
Meet the MGA: Aurora
Jan-Vincent Finn, co-founder and CEO of Aurora, explains how the MGA, named after the Northern Lights, plans to become the one-stop shop of all SME commercial lines using algorithmic insights.
Biba Conference 2024 countdown: Allianz’s Serge Raffard and Nadia Côté
Serge Raffard, MD of Allianz Personal, and Nadia Côté, MD of Allianz Commercial, reflect on what it’s like being one big family following the LV rebrand, rebuilding the Eiffel Tower sustainably on their stand and taking stock when the dust settles.
Bryson outlines one product, one platform, one rating ambition for RSA/NIG
Sonya Bryson, commercial lines managing director at RSA, has promised the insurer will not get lost being too inward looking as the integration with NIG proceeds, focusing instead on delivering for brokers as it seeks number one spot in the market.
Bspoke launches new division with fee protection product
Bspoke Group has rolled out a fee protection insurance product for the UK accountancy industry as it launched a new division, Bspoke Fee Protection, with Kevin Igoe recruited as managing director.
Arag posts 60% profit leap in run-up to Das UK integration
Legal expenses insurer Arag grew profit and turnover in 2023 as it readied itself for the takeover of Das UK.
Rebrand of LV Broker to Allianz goes live
Allianz has completed the rebrand of personal lines insurer LV Broker and revealed the appointment of Carolyn Rich to the newly created post of director of brand.
Brokers push for more from RSA/NIG
Brokers have given a mixed report on communication levels around the RSA and NIG deal but with the process kicking forwards today have expressed the hope the takeover will make more products available.
Most read
- Wakam receives PRA approval for new £500m GWP UK insurer
- Brokers push for more from RSA/NIG
- Aviva’s David Martin on the art of the possible