Allianz streamlines claims

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Graham Gibson: continually enhancing claims service

Allianz Insurance has centralised its commercial motor trade claims operation and created a bespoke team to handle all claims.

Based at Allianz's claims handling centre in Birmingham, the dedicated motor trade team will provide a single point of notification to improve turnaround times and levels of customer service.

The new team has been trained to develop specific technical capabilities required to deal with all new and existing motor, motor personal injury, material damage and casualty claims

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