Uncovering fraud
Everyone in the insurance industry is in the frontline in the fight against fraud, explains Simon Arundel
It’s a principle of Financial Services Authority (FSA) regulation that firms operating in UK financial services are obliged to mitigate financial crime risk. If you’re in the business of quoting or underwriting insurance, or handling claims, then you’re part of the frontline in the fight against this type of crime. But what is the role of an intermediary specifically in combating fraud and how are your legal obligations balanced with your duties to your customers?
The first duty is not to commit
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