Marketing campaign of the year - Swiftcover

Sponsored by HSBC launched in June 2005 with a purpose built and comprehensively engineered website that offered personal lines insurance. This decision was made after it identified a consumer desire that was unfulfilled by existing market players.Results from its own research in February 2005 found a genuine consumer need for a 100% online service. Around 81% of those polled said that buying insurance online, rather than dealing with a call centre, was easier.The poll