Broking break: And finally

Pet of the month March 2020 - Edie the dog

My mentor / Why I chose insurance / Pet of the month / On the spot / Charity corner

My mentor

I had a mentor called Michael Smith. In terms of inspiration, the one thing that I always remember was his advice that when you are struggling to get the result that you want from a team of people, it is much easier to change your approach than it is to change their response. I guess the key thing is that however confident you are that you are correct, if you can’t take people with you, it is not going to happen. Maybe

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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