Subject: FCA commits to expanded work in response to Which? super-complaint

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FCA commits to expanded work in response to Which? super-complaint
The Financial Conduct Authority has promised to do more work on improving claims handling and consumer understanding of cover in light of Which? hitting the watchdog with a super-complaint about the ‘broken’ home and travel insurance markets.
  18 Dec 2025   |  News
People
Clear Group co-founder Lickens to retire
The Clear Group has announced that Howard Lickens, co-founder of the business with Gary O’Donnell, will retire at the end of this year.
18 Dec 2025   |  News
Insurer
End of Year Review 2025: Allianz Personal’s Graham Wright
Graham Wright, managing director – broker (interim) at Allianz Personal, acknowledges customers have benefited from the soft market, muses about whether consolidation has suppressed new entrants and keeps his cards close to his chest over the insurer’s plans for 2026.
18 Dec 2025   |  Q&A
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Insight
Energy specialist MGA Volt expands binder adding power construction
Managing general agent Volt Underwriting has renewed and increased its binder to underwrite conventional and renewable power generation and midstream risks, adding power construction.
18 Dec 2025   |  News
Technology
End of Year Review 2025: SSP Broker’s Martyn Mathews
SSP Broker managing director Martyn Mathews crosses his fingers for the roll-out of a pilot insurance-in-education programme in 10-20 secondary schools, and looks to Star Trek for AI-related inspiration.
17 Dec 2025   |  Q&A
Broker
Mindful placement in a soft market – why discipline still matters
Soft markets demand sharper thinking to avoid a false sense of security and complacency, argues John Dunn, managing director of distribution and market management at The Clear Group and Brokerbility.
17 Dec 2025   |  Blog Post

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