Half of brokers who have had an unsatisfactory commercial insurance claims experience are unlikely to place business with the same insurer in the following 12 months.
Victoria Sutton, marketing and communications manager at The Insurance Charity, explains why it is engaging with Broker Expo at the NEC on 8 October and what it can do to help brokers in need.
The Chartered Insurance Institute has launched Voices, an online research community designed to give insurance and personal finance professionals a stronger role in shaping policy, professional standards and membership services.
25 Sep 2026
25 Sep 2026
