Insurance Cares: Zurich introduces service for customers with hearing difficulties

Man with a hearing aid

The provider has partnered with British Sign Language Specialists, Sign Live.

Zurich is partnering with British Sign Language (BSL) Online Interpreting Service, SignLive, to introduce a service for its deaf and hard of hearing customers from today (11 January).

The insurer claimed it is the first to deliver the offering which enables customers with impaired hearing to contact the insurer using a SignLive video interpreter.

Meaningful
Richard Pash, UK marketing director, Zurich UK commented: “We’re very proud of our partnership with SignLive. 

“It’s a fantastic service

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