Complaints about payment protection insurance (PPI) in the second half of 2017 soared to the highest level seen for more than four years, according to figures from the Financial Conduct Authority (FCA).
Complaints about PPI hit 1.55 million in the six months, up 40% on the first half of the year.
The FCA’s analysis is based on the data supplied to it by regulated firms.
The PPI increase meant that there was an overall 13% rise in complaints about financial services products to 3.76 million.
- Three insurance firms on FSCS insolvency list
- Aspen Risk Management to be placed in runoff
- Aston Lark on cusp of £320m Goldman Sachs investment
- Esure hires former Aviva UKGI boss David McMillan as CEO
- Biba will return to Manchester in 2020
- Aston Lark confirms Goldman Sachs investment deal
- FCA warns of clone MGA