Claims job losses due to fewer cases and digitalisation, says Allianz’s Gibson


Graham Gibson, chief claims officer at Allianz has explained the “tough” decision to put 80 people at risk of losing their jobs as being due to the falling number of claims and digitalisation as he promised that brokers and customers would see no reduction in service standards.

According to Gibson, there was a spike in claims pre-Laspo but this has now gone and in addition: “Cars are basically getting safer and we are seeing a very clear reduction in frequency which is driving a reduction in

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