Insurance Age - September 2021

IA cover Sep 2021

Opinion: Keeping it local

Brokers with ties to the community they work in are in a unique position to thrive after the rise of shopping local during the pandemic, says Richard Easterbrook

Broking success: Carrot and no stick

Carrot Insurance MD Norrie Erwin tells Insurance Age about how the business has progressed so far, where its name comes from, and how telematics can shape the future of motor insurance

In-depth - data: Commercial gains

Data has driven automation, efficiency and profit increases in personal lines, but commercial has been slower to follow. Martin Friel explores why, and asks how commercial lines can catch up

In-depth - data: Scheme machine

Information is vital for convincing providers to back a scheme and, as Martin Friel finds out, the richer the data brokers have, the more likely a new scheme will get off the ground and succeed

Survey - Broker training: Training to gain

Staff training, alongside improved employee benefits and wellbeing, can lead to a happier workforce, greater staff retention and business growth, whether the company is large or small, our broker training survey finds. Eleanore Robinson reports

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