FSA to apologise over "bullying" TCF assessors

Note saying sorry

Complaints Commissioner Sir Anthony Holland castigated the regulator's staff for allowing their relationship with the officer to "deteriorate" during the visit in September last year, according to IFAOnline.

The unnamed complainant had accused the FSA representatives of "bullying behaviour".

Sir Anthony said the visit should have been carried out with a "more-than-usual degree of sensitivity", on the grounds that there had been a previous TCF assessment on which the firm and the FSA had

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