Insurance Age - Insurance Age March 2015
Articles in this issue
Broking success: Network growth
Managing director Roger Gaunt set up Leeds-based broker Gauntlet 20 years ago. He explains how he developed and diversified the business and shares his thoughts on succession planning
Editor's letter - March 2015
“In recent months… you would rarely see mention of Towergate without the word ‘troubled’. That has passed for now”
Polishing the profession
One year after forming, the Insurance Brokers’ Standards Council is still working to combat poor broking behaviour, says Paul Anscombe
The changing face of customer service
With clients demanding a more personalised service, Jo Causon looks at how brokers can improve the customer’s experience
Power hour: Calming the waters
Marine insurance is a difficult sector to enter, but if brokers have the expertise it’s a specialism that could prove very lucrative, according to our panel of experts
In-depth: Driving through change
Brokers are split over whether motor premiums will increase in the next few years, but one certainty in the market is the increasing importance of technologies such as telematics
Buying in to buyouts
Broker MBOs are becoming more prevalent but great care and planning are essential if they are to be successful, explains Tony Cornell
Towergate and Gallagher: What next?
Towergate's turmoil and departures at Gallagher have grabbed the headlines, but calm may be in sight
Support remains strong for under-pressure Das
Brokers largely positive over legal expenses insurer as new chief hopes for resolution "as fast as possible"
Brokers gear up for driverless cars
Industry weighs up the potential impact of autonomous cars on the motor insurance market
Fintech Futures: Welcome to the future
Insurance Age has launched FinTech Futures, a campaign to help brokers develop in the digital age. The year-long programme has been specifically designed to encourage the insurance sector to work with innovators outside of the sector to drive growth and…
