Blog: Helping vulnerable customers travel further

Chris Rolland

Insurance Cares: Chris Rolland, of AllClear the specialist medical travel insurance provider, discusses what the insurance broker industry, and specifically travel providers, can do to help vulnerable customers access insurance.

There are an estimated 12-14m consumers in the UK living with medical conditions, and they can find accessing insurance to be a complicated, expensive and extremely frustrating experience.

According to the Department of Health, ‘people with multiple long-term conditions are becoming the norm, rather than the exception’, and this issue, known as comorbidity, is on the rise*. Comorbidity further complicates the insurance landscape for these vulnerable consumers, as does older age.

Higher risk

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