Case study
Anthony (not his real name) works in one of the largest chains of car body shops and has been in the industry for 20 years.
"Major insurance companies now have contracts with the big body shop chains, where they spend a little more than £1,000 with every job, and that is the payment.It is then up to the body shop to complete the repairs to the vehicle within this cost.This is officially called 'the average repair cost'.It is a figure that the insurance companies say will balance itself out over
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