QBE launches live web chat facility for brokers
On successful completion of the pilot, QBE will roll out the facility to 500 brokers in three weeks.
A new QBE webchat facility is to start in three weeks, the SME team in Stafford told Insurance Age.
On Monday (7 March) the West Midland team launched a pilot with live chat on its minibus product with five brokers - Rightsure, Bayliss and Cooke, Morton and Michel, Bluefin and Jelf - as it tries to further enhance its e-trade proposition.
Dave Greaves, QBE head of SME said: "Assuming the pilot continues the way it has done we will roll it out to the rest of our minibus brokers and following that
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