FCA confirms PPI claims deadline consultation

complaints

Eighteen firms face cost of funding £42.2m communications campaign.

The Financial Conduct Authority (FCA) has delivered its consultation paper on introducing a deadline for making payment protection insurance (PPI) complaints.

The regulator first flagged the consultation on 2 October and has now published the details and called for industry responses.

Among the topics being analysed are:

a new rule that would set a deadline by which consumers would need to make their (PPI) complaints or else lose their right to have them assessed by firms or by the Ombudsman

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Applied updates on commercial push

Applied Systems has confirmed Arch Insurance is about to enter the pilot phase of onboarding and will be live on the Applied Epic broker management system in April, with Iprism and Ark to follow and more promised in 2024.

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