UK home and motor insurers could be losing potential customers by providing a poor online user experience, according to research from Global Reviews.
The recent study revealed that the home insurance industry scored an average of 49% in the customer evaluation of product information, with a low of 23%. It also showed that consumers found it complicated...
As IPT is raised to 12%, many commentators wonder if a VAT-matched rate of 20% is on the cards
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Another court case, Biba, the FCA, Lloyd's and the Broker Apprentice come together to form the list.
Watchdog pushes deadline into first quarter of 2017.