UK home and motor insurers could be losing potential customers by providing a poor online user experience, according to research from Global Reviews.
The recent study revealed that the home insurance industry scored an average of 49% in the customer evaluation of product information, with a low of 23%. It also showed that consumers found it complicated...
Experts say that brokers taking on appointed representatives need to be aware of the "huge responsibility".
Businesses must have appropriate processes and supervision in place wherever the AR distribution method is used.
Biba boss highlights that with an appointed rep a firm “is lending its regulatory permission to someone else and with that lending its name”.
Test your knowledge of the week's news with our topical news quiz.