Insurance Age blog: Brokers - out of date or keeping it real?

Brokers are about the only entrepreneurial aspect of what is largely a very corporate industry. But in one aspect it appears that it is brokers who are behind the times.

It seems there is not an insurer in the land that isn't trying to encourage brokers to trade online from the big corporate beasts to the small independent underwriting agencies.

There are obvious cost benefits for insurers as it means they need to employ fewer humans to pick up the phone to answer broker queries and it means, in theory, that fewer man hours are spent on each policy.

Read on...