Author: Louise Meeson
Source: Insurance Age | 07 Sep 2010
Categories: Personal, Broker, Insurer, Technology
Tags: linked-in | Twitter | Social networking | Technology | Online | Axa
Axa Insurance has launched an online portal for independent personal lines brokers called PartnerSpace, which provides a forum designed to allow intermediaries to discuss business issues and ideas with the insurer and their peers using social media channels.
The portal also aims to give brokers additional ways in which to interact and communicate with their dedicated sales support team, Axa Independent Partners.
It features information on Axa’s products, services and industry news, broker support tools, exclusive partner offers and deals and online networking opportunities with other broker partners.
During its testing phase from July this year, Axa said 25% of independent brokers serviced by the dedicated sales support team in Ipswich have signed up to PartnerSpace.
Axa believes its social media portal can facilitate existing relationships with brokers and help to communicate information in places a growing number of brokers are already familiar with including Twitter, You Tube and Linkedin.
Mike Keating, managing director of personal lines intermediary at Axa, said: “We are committed to working in partnership with brokers and helping them build their businesses. We have listened to their feedback to understand what support and service they want and as a result we have created a unique proposition designed to meet their needs both now and in the future. It truly demonstrates our commitment to the broker community.
"The improved service we can provide through PartnerSpace will not only benefit our brokers but in turn benefit the end customer.”
PartnerSpace is available to personal lines independent brokers through Axa’s dedicated broker website Connect.
Recent comments
Most read
Most commented
Related white papers
Related articles
Have your say
Interview
Distribution, European influence and a united voice for insurance are just some of the key areas new Biba chairman Andy Homer......
Quote of the week
Polly C
Polly’s attention has been drawn to a tricky situation facing brokers and their insurer accounts.
|
Read the latest edition of Insurance Age as a digital interactive e-book. Dont miss out - register now to receive a FREE digital edition of Insurance Age every month |
Events
Latest white papers
Designed to stimulate new ideas, fresh thinking and innovation in the motor claims market.
The issues driving domicile have become a topic of ongoing interest to the insurance industry. This is why we decided that it was a subject worthy of some closer investigation.
Services section
Register here to apply for your complimentary subscription to Insurance Age, the leading magazine for the broking community.
Broker Expo is the annual event for the UK insurance industry, combining an exhibition showcasing almost 100 key companies with a programme of expert-led workshops to create the perfect business environment. The 2011 event will take place on 3rd November at the Ricoh Arena, Coventry.
Over 1600 users keep abreast of the latest industry news via regular tweets and discussions from the insuranceage.co.uk editorial teams on Twitter and LinkedIn. Follow the main twitter profiles, @insuranceage, @Brokingmartin, @brokingbod and @Brokingcait for opinion, viewpoints, live discussion tweets and links to articles.
We help PII brokers to find out if their clients' quality management systems reduce risk. In our experience many don't, and certification to ISO 9001 is not a reliable indicator. We can help your clients to reduce bureaucracy and make controls more effective.
Contact: Ray Murphy on 0208 673 5740 email: info@enigmaqpm.com web: www.enigmaqpm.com
InsuranceAge.co.uk is the only site dedicated to the UK broking community. To advertise your scheme, service or any upcoming events in this space to over 25,000 users viewing this page every month contact Chris Finnegan on 020 7316 9632.
