E-commerce: Crashing hardware is top business continuity risk
Hardware failure remains the top business continuity risk for UK companies, according to research conducted by Sungard Availability Services.
The study found that hardware problems accounted for 27% of customer calls made to Sungard in 2009 seeking business continuity, technology or workplace aid, compared to 39% the previous year.
Power failure also accounted for 27% of calls last year while communications problems accounted for 17%.
Sungard said that in 2009, denial of workplace access was up by 600% with the main causes being the G20 summit, fire and gas leaks.
Keith Tilley, managing director UK and executive vice president Europe
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