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LV to open new offices in Huddersfield

Author: Liz Mc Mahon

Source: Insurance Age | 08 Mar 2010

Categories: Insurer

Tags: Regional | LV

Call centre operative

LV has announced it is to open the new premises in July this year, resulting in the recruitment of 75 new staff over next 18 months

LV's road rescue company Britannia Rescue is already based in Huddersfield town centre, employing around 100 people.

The new LV offices in Folly Hall will also become the home of Britannia Rescue, which will be moving from its current offices in Station Buildings, where it has been based for over 20 years.

LV said Britannia Rescue had reached capacity at Station Buildings and needs to move to enable the business to expand further.

As well as the Britannia Rescue management team, LV will open a new 24-hour call centre in Folly Hall to deal with both calls from LV car insurance customers who have been involved in an accident, and Britannia Rescue breakdown calls. The 24-hour service will also be expanded to LV home insurance customers during 2010 and the new office is set to become the company's primary 24-hour call centre.

According to the insurer, the new LV office at Folly Hall will have the capacity for around 175 people. It is located 10 minutes from the station in a Grade II listed building which has been renovated as part of the regeneration of Huddersfield's Waterfront Quarter.

Simon Stevens, general manager of LV's Huddersfield operation, said: "We are delighted to be expanding in the town. Huddersfield has been a fantastic base for our Britannia Rescue business and with our positive experience here we are confident that Huddersfield will also be a great location for part of the LV car insurance claims operation.

"We are committed to Huddersfield and to providing new jobs in the area. LV is a fast-growing general insurer and when many other financial companies are making redundancies we are actually expanding. This means that not only is there the opportunity for local people to join us, but there are also great career prospects and the chance to move up in the company."

 

Tags: Regional | LV

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