FSA issues guidance on 'notorious' PPI mis-selling
"Tough measures" to be put in place to protect consumers
The Financial Services Authority (FSA) has announced a package of what it describes as "tough measures" to protect consumers in the payment protection insurance (PPI) market and ensure they are better treated when buying the product or complaining about it.
Firms representing more than 40% of face-to-face sales in the single premium unsecured personal loan PPI market have agreed to review these sales and redress those consumers identified as mis-sold.
The FSA has issued new guidance to ensure
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