Brokers express disappointment over Aviva job cuts and outsourcing plans
Moving claims functions to India may harm the provider’s brand, industry warns
Aviva made headlines several times over in June as a series of job cuts were revealed.
A leaked memo seen by the Eastern Daily Press confirmed that 180 jobs are set to go from the Norwich-based group personal pension team, as part of a wider plan to axe 650 roles across the UK. In addition to this, 300 contractor posts will be cut.
A couple of weeks after this the provider announced to staff in an email that it was to cut its bodily injury claims team in Manchester with 200 people losing their
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