Reportage: internet assistance - Keeping in touch

online-communication

Louise Meeson offers practical advice on how brokers can utilise their websites to build customer relationships and improve business performance

Louise Meeson offers practical advice on how brokers can utilise their websites to build customer relationships and improve business performance.

The internet has revolutionised our buying habits. While many town centre shops sit vacant, the virtual high street goes from strength to strength - according to card payment firm Retail Decisions, online retail purchases in 2009 soared a massive 21% on the previous year to £49.8bn.

However, the insurance industry in general has lagged behind other

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

Applied updates on commercial push

Applied Systems has confirmed Arch Insurance is about to enter the pilot phase of onboarding and will be live on the Applied Epic broker management system in April, with Iprism and Ark to follow and more promised in 2024.

GIC completes Miller deal

Institutional investor GIC has completed the takeover of Miller, buying out previous co-investor private equity house Cinven.

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: