A meaty problem for brokers
Brokers are just as responsible for bad claims service as food retailers are for the horsemeat scandal, but Tony Cornell has a plan for how Biba can tackle it
Both the suppliers of food and the insurance industry are currently regulated by organisations with the acronym of FSA. A coincidence, but perhaps the recent incidents of horsemeat and the spat between the British Insurance Brokers’ Association (Biba) and the major insurers have shown the similarities may not be just in these names.
The origin of the horsemeat scandal has been the growing power of the major retailers and catering suppliers and the competition between them, totally driven by
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