Getting brokers out of the dark

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Last month we released the results of our inaugural Broker Pulse Survey which questioned the broker community about five current industry issues. The Q1 Broker Pulse highlighted that 70% of brokers felt that they had not been provided with enough information around the Insurance Act in order to assist their customers. ConcernThe main areas of concern are around disclosure and the duty of fair representation but the briefings indicated that there is still some uncertainty about who is respons