Soundbytes - Paul Nevelos, director of customer services, InsurE-com
What does the solution do? The online self-service module enables intermediaries to submit, track a...
What does the solution do?
The online self-service module enables intermediaries to submit, track and update all their customer support queries and incidents through a purpose built online facility via insurE-com's website.
How does it work?
Intermediaries can view current support incidents; create new support incidents and attach files to it; choose from a range of priority values; add further information to an existing incident log and add or amend contact and company details
What are the main
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Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
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