A problem shared ..
Ambitious brokers can use outsourcing in some lines to allow them to focus on more profitable business, but, argues Alan Davies, brokers must ensure brand values are not eroded
Now over a decade old, outsourcing is no longer the latest management buzz word: it is a recognised strategic tool that, done well, can deliver substantial rewards.
Outsourcing has been embraced as a commercially sound business practice by many companies that believe it is more effective both in terms of cost and output to allow a specialist to perform a specific task. Others view outsourcing with a degree of scepticism, preferring to retain all business functions under one roof to maintain
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