Three's a crowd-pleaser


Using a third party to undertake an intermediary's personal lines policy administration and customer contact appears to be growing in popularity as brokers review their strategies.In particular, outsourcing personal lines business to a specialist operator can offer a broker real advantages, provided any potential outsource partner is chosen with care.Many brokers will remember the days when outsourcing involved losing control of carefully built-up books of business. In so doing, brokers were