"We suffer because of insurers and loss adjusters attitudes and poor levels of response and service"- "Call centres, especially Indian call centres are a source of complaints for clients and frustration and extra work for brokers"- "It is still worrying the number of claims with a fraudulent content - ie motor personal injury claims from parties who where not in a vehicle at the time of the accident"- "With the increase in direct offerings, this is one area where we can provide an added valu
- Claims management reorganisation at Ageas
- Covea GWP hits £666.3m
- Blog: Comply with GDPR or risk a £17.5m fine
- Broking success: Richard Dornan, Premium Choice
- Lloyd's contacts all staff about voluntary redundancies
- InsurTech Futures: Ageas to use AI in claims handling
- Blog: Allianz and LV, a tie-up that could turn others green with envy?