Insurance Age

Appointment at Crawford & Company

Loss adjuster Crawford & Company has recruited Alison McKinna as customer services manager within its national building services unit. This is a new role within the organisation designed to drive continuous service improvement. Her previous position was at Capital One Bank (Europe), where she was group manager, Enterprise Risk. Ms McKinna was formerly a programme manager and service manager for British Gas, focusing on operations management and service delivery. Robert Sharpe, national build