A broker's paradise?

Chris Giles expands on his views, originally outlined at the CII Conference this year, on what the future holds for insurance brokers. He examines the main threats to success and also how the opportunities that exist can be fully exploited for a rosy future

Recent research has shown that insurance brokers control around 90% of the commercial insurance market, and continue to enjoy a significant position within the personal lines market, but why is this?

One of the key reasons is because we are here, there and everywhere.

When my father left the Road Transport and General in 1967 to start broking, he set up in Irvine, because down the road in Ayr, there were over 100 insurance institutions representing general insurers, life insurers, agents and

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