Insurance Age - 2009-12-01

The good, the bad and the average

Every broker wants their claims dealt with to the satisfaction of their clients - but just how often is that the case? Peter Joy analyses the results of the Insurance 360 study into the performance of 40 leading commercial insurers and looks at what…

The uglytruth

Fraudulent insurance claims are on the rise - fact - and this trend is set to continue. Jessica Pothering examines how the recession influences human behaviour and what action the insurance industry is taking

Speaking volumes

The results of Provident's fraud detection solution set an impressive standard for the industry. Liz McMahon finds out how, since Digilog's introduction, the insurer has trebled its detection rate for false claims

A balancing act

When looking for a CHO to manage their claims, brokers need to weigh up attractive commission with drawbacks such as heavy litigation and lengthy hire periods. Chris Shaw explores the supply chain relationship

The gateway to the South west

As well as offering plenty of opportunities in the city itself, Bristol is ideally situated for access to the profitable West Country and South Wales markets. Compounded by the rise in popularity of provincial brokers and the quest for local knowledge,…

Playing fair?

With the recession prompting cost-cutting measures across all industries, insurance claims service is suffering. John Sims explores the treatment of UK policyholders and questions whether it adheres to TCF

Soundbytes

New offering from Allianz aims to make SME trading simpler

The youth of today

At the tender age of 30, Alan Inskip has already made his mark, rising through the ranks to become CEO of Temporary Cover. He talks to Martin Friel about breaking the old boys' club stranglehold and taking the £12m business to the next level

Power hour: Centres of attention

This month's Power Hour looks at the value of insurers' regional underwriting centres. Many smaller insurers or new entrants to the market have set up offices populated with 'empowered underwriters'. But how good are these offices, are brokers really…

Good for business

From interactive workshops to a chance to catch up with their peers, the Insurance Age Broker Expo had plenty to offer the record numbers who came along to the Ricoh Arena, making it an ideal escape from the office

The youth of today

Temporary Cover CEO, Alan Inskip, talks to Martin Friel about his meteoric rise through the ranks

The youth of today

At the tender age of 30, Alan Inskip has already made his mark, rising through the ranks to become CEO of Temporary Cover. He talks to Martin Friel about breaking the old boys' club stranglehold and taking the £12m business to the next level

The good, the bad and the average

Every broker wants their claims dealt with to the satisfaction of their clients - but just how often is that the case? Peter Joy analyses the results of the Insurance 360 study into the performance of 40 leading commercial insurers and looks at what…

The uglytruth

Fraudulent insurance claims are on the rise - fact - and this trend is set to continue. Jessica Pothering examines how the recession influences human behaviour and what action the insurance industry is taking

Anytime, any place, anywhere?

Keith Wise has discovered that a loss adjuster's life is a varied one, taking him around the world from South America to Leicester. He tells Martin Friel why he wouldn't do anything else