Insurance Age - 2009-11-02

In the wake of the storm

With Neil Utley at the bow, he explains to Louise Meeson how he plans to guide Insurance Australia Group UK into calmer waters following the sale of its mass-market assets

A market reborn

Crowned the Capital of Culture 2008, Liverpool is a vibrant city famous for its music scene, but what does its broking market have to offer? Martin Friel heads north-west to find out how the Liverpudlian approach differs to its neighbours'

An uphill struggle

The insurance industry and police have recently joined forces in an initiative designed to quash fraudulent activity, however it continues to rise, particularly in the motor arena. Liz Booth uncovers some typical attempts to defraud

Road to recovery

Although motor rates are on the up, a rise in claims inflation means insurers still have a long journey ahead before the sector regains profitability, explains Louise Meeson

An easy ride?

Establishing a decent motor book may take some hard graft, but with HNW and classic car clients generally presenting minimal claims and attractive renewal rates, brokers could soon find they are cruising. Martin Friel reports

The fraud squad

'Crash for cash' is just one of the methods fraudsters are employing to wangle motor payouts. Sue Jones explains how, by teaming up with police forces and crime agencies, the IFB hopes to tackle this trend

Keep it zipped

The current subject on broker lips is PMI claims transparency, yet this was banned from discussion at a recent AMII meeting. In the absence of proper debate, Liz McMahon brings viewpoints together on the page

Actions speak louder...

John Christian and Veronica McMahon explore how an insurance agent's actions within the sales process can affect their eligibility for VAT exemption

A laughing matter?

Providing peace of mind and protecting people when they are at their most vulnerable, insurance is nothing to be scoffed at. Ian Gosden asks if current advertising trends are making a mockery out of the industry

Soundbytes

Simon Hughes, sales and marketing director, Open GI, speaks about Open Trader